عنوان مقاله [English]
نویسندگان [English]چکیده [English]
The exchange of goods and commerce from the distant past has sought to facilitate the process and has sought ways to increase the speed of trade and commerce. But along the way there have always been obstacles and problems, such as the smuggling of goods and currencies.
The use of a single cross-border trade window has been one of the solutions that many countries have adopted, both physically and electronically. Therefore, this study compares the window of a single business in successful countries, so the main question is how the cross-border window of a single business has impacted on facilitating trade and preventing trafficking in selected countries. And it's a library. Benchmarking method was used to analyze the data. In this method the data of the studied countries were compared. The statistical population of the study consisted of countries with cross-border e-commerce technology and the sample included Malaysia, Indonesia, Thailand, Germany, Ghana, China, Sweden, Singapore, Colombia, Azerbaijan, South Korea, Japan and Iran, selected by purposeful sampling.
These countries are evaluated at three levels, and as a result are rated at a low to medium level near the bottom, so a number of actions need to be taken, including: Establishing professional and specialized workgroups, coordinating with relevant agencies, reviewing and amending relevant regulations. To the exchange of electronic data across organizations, user training and process reengineering.